A Global Nurse Call Center Dedicated to Clinical Trials
Flexibility to Suit Your Study’s Unique Needs

Serva Health offers the only global nurse call center dedicated to clinical trial patient recruitment and retention. Our virtual model enables flexibility, technology, and compliance capabilities to support the most complex studies, including those requiring bi-lingual speakers. We can seamlessly integrate with your current processes and technology.


Patient-Focused Nurses Drive
Efficient Enrollment and Retention

Our registered nurse staff is US-based, GCP-trained and eager to engage with patients interested in participating in clinical trials. Serva Health attends to every detail of the patient’s journey from awareness to enrollment to participation completion, resulting in significantly improved return on investment. We deliver faster and higher quality patient enrollment to the world’s largest pharmaceutical and biotech companies, while significantly reducing burdens on patients and investigative sites.


Selective Hiring Ensures Passionate
Nurses Who Love This Work

Serva Health’s rigorous and innovative nurse hiring process ensures that our call center nurses have a passion for patients. Each nurse must have at least 3 years of clinical experience and must pass many levels of evaluation. They must demonstrate a true love and aptitude for patients and clinical studies. And as a result, we have many nurses with long tenures.

Nurse Call Center
Clinical Study Services


Built for Purpose Technology: Patient Engagement, Tracking and Reporting Reimagined​

Serva Health’s ServaCore™ technology platform is a built-for-purpose, compliant patient recruitment and retention system. Because it was designed and created entirely by our in-house team of engineers and developers with decades of clinical trial experience, ServaCore™ can be quickly customized for the most complex studies. It’s user-friendly and produces clear, actionable, real-time reporting. Your team will know the status of every patient in the pipeline instantly.

ServaCore™ features integration with digital media platforms and call center systems, study websites with integrated pre-screening solutions, site portals, patient mobile applications, omnichannel communications, and real-time reporting portals. Our technology has passed every audit by the most exacting pharmaceutical companies and CROs.

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