We Care and That Makes All The Difference

Through our nurse call center and ServaCore™ technology platform, we provide high-engagement clinical trial patient recruitment and retention and commercial patient support solutions at the best possible value, through relationship-focused patient interactions, an innovative staffing and operations model, and industry-leading built-for-purpose technologies for the biopharmaceutical industry. Serva Health’s leadership team headed by Lucine King, President & CEO, bring their extensive expertise to the helm.

Customized Healthcare Technology Solutions

Our in-house solutions design team, ensures that we deliver efficient and tailored solutions, combining expertise in program design, CRM and workflow design, script writing, global telephony and call center design, software engineering, program management, and call center operations to develop the most effective patient support programs possible, whether it is comprehensive or “a la carte”. Our mission is to do whatever it takes to ensure your program is executed at a world-class level, focusing on providing innovative, effective, and compliant patient engagement solutions from the ground up. At Serva Health, we believe in building partnerships and fostering relationships in everything we do.

Our executive leadership team members have more than a decade of experience in the pharmaceutical industry.

Talk to us and learn how we can deliver expert solutions for your organization.

Lucine King


Rob W.

EVP of Corporate

Claire D.

VP of Clinical Research
Business Unit

Dmitri P.

VP of Software

Adrianne Z.

Sr. Director of
Commercial Services

Tracy V.

Sr. Director of Call
Center Operations

Christian C.

Sr. Director, HR
and Recruiting

Ken King

Chief Compliance
and Privacy Officer

Nurse and Client Testimonials

I have worked with Serva with two different companies over the past 8 years, because they have a highly capable team of nurses, technologists and industry experts that can solve the mostcomplex problems, quickly, compliantly and at an excellent value. Rebecca S.
Top Executive at Client

Our team has a diverse background in nursing and customer relations, which allows us to understand our clients and their projects. Using our critical thinking skills allows us to troubleshoot calls, situations and provide resolutions to callers’ needs. Heidi M.
ServaConnects™ Nurse

Working with the team at Serva Health has been an absolutely amazing experience. Their responsiveness to requests is just as impressive as the solutions that they bring to the table. Joshua H.

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