Case Studies

Serva Health Results

Integrated Patient Support Program

An integrated patient support program for a top-20 pharmaceutical company that leveraged Serva Health’s comprehensive PSP technology for its exciting new CNS drug launch. The expansive program design included multiple third parties: HUB services, a marketing agency, safety, financial support, … Read More

Specialty Pharmacy Rescue

A specialty pharmacy rescue for a large specialty pharmacy Patient Assistance Program in a very high-volume drug. The program was a success, so they expanded to offer it throughout the US. However, because they did not scale up their call center, … Read More

Complex Case Management

A complex case management​ PSP where a recently FDA-approved treatment for legally blind elderly patients required multiple preliminary visits with multiple specialists. Serva Health combined its powerful and fully customized CRM and ACD technologies to automate specialists’ communications and nurse … Read More