Case Studies

Serva Health Results

Integrated Patient Support Program

Integrated Patient Support Program A top-20 pharmaceutical company selected Serva Health to provide the comprehensive technology infrastructure for its exciting new CNS drug launch. The expansive program design included multiple third parties: HUB services, a marketing agency, safety, financial support, … Read More

Specialty Pharmacy Rescue

Specialty Pharmacy Rescue A large specialty pharmacy piloted a Patient Assistance Program for a very high-volume drug in a small market. The program was a success, so they expanded to offer it throughout the US. However, because they did not scale … Read More

Complex Case Management

Complex Case Management​ A recently FDA-approved treatment for legally blind elderly patients required multiple preliminary visits with multiple specialists. Serva Health combined its powerful and fully customized CRM and ACD technologies to automate specialists’ communications and nurse case manager queues. … Read More