We Care and That Makes All The Difference
Through our nurse call center and ServaCore™ technology platform, we provide high-engagement clinical trial patient recruitment and retention and commercial patient support solutions at the best possible value, through relationship-focused patient interactions, an innovative staffing and operations model, and industry-leading built-for-purpose technologies for the biopharmaceutical industry. Serva Health’s leadership team headed by Lucine King, President & CEO, bring their extensive expertise to the helm.
Customized Healthcare Technology Solutions
Our in-house solutions design team, ensures that we deliver efficient and tailored solutions, combining expertise in program design, CRM and workflow design, script writing, global telephony and call center design, software engineering, program management, and call center operations to develop the most effective patient support programs possible, whether it is comprehensive or “a la carte”. Our mission is to do whatever it takes to ensure your program is executed at a world-class level, focusing on providing innovative, effective, and compliant patient engagement solutions from the ground up. At Serva Health, we believe in building partnerships and fostering relationships in everything we do.
Supporting Patients Every Step of the Way
Our Clinical Trial Solutions and Commercial Services are designed to support patients at every step of their healthcare journey. From pre-screening to complex referral management to end-to-end patient tracking and virtual study support, our Clinical Trial Solutions focus on caring patient engagement to optimize recruitment and retention efforts. Our 24/7 global services ensure comprehensive coverage.
In our Commercial Services, we focus on high-touch, customized patient support. Through our ServaConnects™ nurse navigator team, we provide access, reimbursement support, and adherence solutions. By integrating advanced technologies like ServaCore™ and omnichannel delivery, we help patients receive care where they need it most.
Together, these services shape who we are—a partner committed to compassionate, efficient, and innovative healthcare support.
Our executive leadership team members have more than a decade of experience in the pharmaceutical industry.
Talk to us and learn how we can deliver expert solutions for your organization.
Lucine King
President
& CEO
Rob W.
EVP of Corporate
Development
Claire D.
VP of Clinical Research
Business Unit
Dmitri P.
VP of Software
Engineering
Adrianne Z.
Sr. Director of
Commercial Services
Tracy V.
Sr. Director of Call
Center Operations
Christian C.
Sr. Director, HR
and Recruiting
Ken King
Chief Compliance
and Privacy Officer