Serva Health Insights
Welcome to the Serva Health Blog—your destination for insights on patient engagement, clinical trial support, and biopharma commercial services. Our insights are designed to provide valuable information and expert perspectives on how to enhance patient care, streamline clinical trial processes, and navigate the complexities of healthcare. Here, you’ll find articles that explore the latest trends in patient support strategies, innovative healthcare technologies, and best practices for optimizing patient outcomes. Stay informed with Serva Health as we continue to shape the future of healthcare services.
Artificial Intelligence (AI) stands as one of the most influential technological advancements reshaping the healthcare industry today. By driving new levels of operational efficiency, innovation, and personalized care, AI in healthcare technology is increasingly pivotal for organizations aiming to keep pace in an evolving landscape. Streamlining Operations and Empowering Healthcare
Clinical trial success isn’t just about groundbreaking therapies or rigorous protocols; it’s also about finding and keeping the right participants. That’s where the right patient recruitment technology and clinical trial retention tools come into play. With mounting pressure to streamline timelines, reduce site burden, and enhance participant engagement, selecting the
A patient support program (PSP) is a moving target in today’s biopharma industry. A new therapy is introduced. A reimbursement requirement shifts. A regulatory update lands out of nowhere. Amid all this, your PSP platform has to adapt without missing a beat, and without stepping outside compliance boundaries. This is
When it comes to staffing a call center, from clinical research screening to a patient liaison-type service for a commercial drug, it could be tempting for companies to seek out low-engagement, automated options, or simply recruit and train a customer service representative. These options could be seen as more cost-efficient
Nurse educators play a vital role in supporting individuals with rare and orphan diseases, which often affect fewer than 200,000 people in the U.S. and 7,000 unique diseases worldwide. These diseases present unique challenges: limited access to information, complex treatment regimens, fragmented care, and lengthy diagnostic journeys. Nurse-led education programs
In an industry where every delay can have measurable costs—financial, scientific, and human—patient recruitment and retention remain critical challenges in clinical research. Yet many strategies still focus narrowly on touchpoints instead of the full experience. Shifting perspective to view the process through a patient journey lens can uncover overlooked barriers,