Serva Health Built-for-Purpose Technology
That Works for You
ServaCore™ is Serva Health’s proprietary, cloud-based, enterprise-level, SOC II Type 2 audited technology platform developed specifically for optimizing patient recruitment and improving retention.
Serva Health Referral Management Module
Serva Health understands the pain points occurring between patient study awareness to site referral to ultimate trial enrollment. Our technology and processes refer and deliver highly prequalified patients to sites. Portals are available for each study stakeholder that provide information in an intuitive and easy to use format. This includes omnichannel engagement capabilities such as mobile apps, SMS, email, and live outreach and automated tracking of media tactic effectiveness. All of this on a global scale.
Study Websites with Built-in Pre-Screeners
Recruitment starts at the website and Serva Health specializes in presenting your study in a website that is both informative and attractive to prospective patients. Our integrated web-screeners are connected directly to the database and provide patients with immediate results on their eligibility, site locations and next steps.
Driving Patient Engagement
Through Innovative Technology
Patient Referral &
Retention Mobile Apps
ServaCore’s study-specific, configurable patient retention app empowers patients with site communication tools, scheduling capabilities, notifications, and reminders.
Call Center
Module (ACD)
A cloud-based, call center telephony platform designed to enhance patient recruitment through innovative call routing and the ability to integrate with third-party systems.
Patient Retention
& Concierge Module
A multi-modal patient retention platform with protocol-specific configuration and SMS, email and live voice communication capability.
Dashboard &
Reporting Module
A real-time business intelligence and reporting platform that provides supervisors and clients with actionable insights.