A virtual phase IV observational study
with over 3,000 patients required significant patient and HCP interaction and support.
This included chart review, device management and logistics, EDC data entry and patient stipends. Serva Health Clinical became involved after the program had been designed. Serva Health Clinical redesigned the program around workflow automation with its EnrollSuite™ of technologies to improve conversions by 60% and reduce cost by a factor of three. Initially only hired as the nurse call center, Serva Health Clinical earned the sponsors confidence and now Serva is at the core with its nurse teams and technology on several studies.
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