Integrated Patient Support Program

A top-20 pharmaceutical company selected Serva Health to provide the comprehensive technology infrastructure for its exciting new CNS drug launch.

The expansive program design included multiple third parties: HUB services, a marketing agency, safety, financial support, branded and unbranded nurse teams, field-based nurse teams, and an MSL team.

Serva Health’s solutions team set up Retain3D™, RetainACD™ and RetainBi™, including portals for all constituents or direct, real-time integration, so that all nurse teams had a 360-degree view. The client observed that they were not aware of any other company who was capable of handling the number of integrations they required or the overall complexity of their deployment needs.

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